Seth Godin has put some interesting points
on his blog, it is a starting point for all marketeers, he is inviting comments to help shape the list, worth keeping an eye on...
- Anticipated, personal and relevant advertising always does better than unsolicited junk.
- Making promises and keeping them is a great way to build a brand.
- Your best customers are worth far more than your average customers.
- Share of wallet is easier, more profitable and ultimately more effective a measure than share of market.
- Marketing begins before the product is created.
- Advertising is just a symptom, a tactic. Marketing is about far more than that.
- Low price is a great way to sell a commodity. That’s not marketing, though, that’s efficiency.
- Conversations among the members of your marketplace happen whether you like it or not. Good marketing encourages the right sort of conversations.
- Products that are remarkable get talked about.
- Marketing is the way your people answer the phone, the typesetting on your bills and your returns policy.
- You can’t fool all the people, not even most of the time. And people, once unfooled, talk about the experience.
- If you are marketing from a fairly static annual budget, you’re viewing marketing as an expense. Good marketers realize that it is an investment.
- People don’t buy what they need. They buy what they want.
- You’re not in charge. And your prospects don’t care about you.
- What people want is the extra, the emotional bonus they get when they buy something they love.
- Business to business marketing is just marketing to consumers who happen to have a corporation to pay for what they buy.
- Traditional ways of interrupting consumers (TV ads, trade show booths, junk mail) are losing their cost-effectiveness. At the same time, new ways of spreading ideas (blogs, permission-based RSS information, consumer fan clubs) are quickly proving how well they work.
- People all over the world, and of every income level, respond to marketing that promises and delivers basic human wants.
- Good marketers tell a story.
- People are selfish, lazy, uninformed and impatient. Start with that and you’ll be pleasantly surprised by what you find.
- Marketing that works is marketing that people choose to notice.
- Effective stories match the worldview of the people you are telling the story to.
- Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others.
- A product for everyone rarely reaches much of anyone.
- Living and breathing an authentic story is the best way to survive in an conversation-rich world.
- Marketers are responsible for the side effects their products cause.
- Reminding the consumer of a story they know and trust is a powerful shortcut.
- Good marketers measure.
- Marketing is not an emergency. It’s a planned, thoughtful exercise that started a long time ago and doesn’t end until you’re done.
- One disappointed customer is worth ten delighted ones.
We will cover some of these off in our next podcast.
